Frequently Asked Questions
1. What are New Age Gifts?
New Age gifts encompass a wide range of spiritually and metaphysically inspired items. These include crystals, sage bundles, tarot cards, essential oils, incense, and more. The products are designed to enhance well-being, spirituality, and personal growth.
2. Are your products authentic and ethically sourced?
Yes, we take pride in offering authentic and ethically sourced products. We work closely with suppliers who share our commitment to quality and ethical practices.
3. How do I choose the right crystal for me?
Choosing a crystal can be a personal and intuitive process. Our product descriptions often include the metaphysical properties of each crystal to help guide your selection. Trust your intuition when making a choice.
4. Do you offer gift wrapping and personalized messages?
Yes, you can order gift wrapping services for a special touch. During the checkout process, you can also include a personalized message for your recipient.
5. What payment methods do you accept?
We accept major credit cards, debit cards, and PayPal for secure and convenient transactions.
6. How long will it take for my order to arrive?
Shipping times may vary based on your location. We strive to process and ship orders within 1-3 business days. You can check the estimated delivery time during checkout.
7. What is your return policy?
We want you to be satisfied with your purchase. If you're not completely happy, please review our Return Policy for details on how to initiate a return or exchange.
8. Can I track my order?
Yes, you will receive a tracking number once your order ships. You can use this to monitor the progress of your delivery.
9. Do you offer international shipping?
Yes, currently we ship Australia-wide as well as New Zealand, Europe and Northern America.
10. How can I contact your customer support team?
If you have any questions or concerns, please visit our Contact Us page for various ways to get in touch with our friendly customer support team.
11. Are there any discounts or promotions available?
We occasionally run special promotions and discounts. To stay updated, subscribe to our newsletter and follow us on social media.